1. Acceptance of Terms
By accessing or using our website and services, you agree to be bound by these Terms of Service (“Terms”). If you do not agree with any part of the Terms, you must not use our services.
2. Services Provided
California Backflow & Chlorination (“we”, “us”, or “our”) provides backflow testing, repair, and compliance services to property owners and managers in California and other regions where we operate.
3. User Data and Communication Consent
By submitting your phone number, email address, or mailing address through our website, forms, or other communication channels, you agree that:
- We may contact you via phone, email, or SMS for purposes related to your requested services, including scheduling, reminders, test results, and compliance notices.
- Message and data rates may apply for SMS messages.
- You can opt out of SMS communications at any time by replying “STOP”.
We do not sell or rent your contact information to third parties.
4. Privacy Policy
We are committed to protecting your privacy. Please refer to our Privacy Policy for information on how we collect, use, and protect your data.
5. Eligibility
You must be at least 18 years old to request services from us. By submitting your information, you confirm that you are legally able to enter into this agreement.
6. Service Availability
We make no guarantees regarding service availability in all locations. Scheduled services may be subject to change due to technician availability, inclement weather, or municipal requirements.
7. Billing and Payments
Invoices are issued upon completion of testing or repair work. Payments are due by the deadline stated on the invoice. Late fees may apply.
8. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our services, including but not limited to missed deadlines due to customer inaction or misinformation.
9. Changes to Terms
We reserve the right to update these Terms at any time. Updates will be posted on this page with an updated effective date.
California Backflow & Chlorination LLC
1. California Backflow & Chlorination LLC reserves the right send communication text messages to customers in regards to scheduling services.
2. You can cancel the SMS service at any time. Just text “STOP” to the short code. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at {support email address or toll-free number}.
4. Carriers are not liable for delayed or undelivered messages
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive {message frequency}. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy, please read our privacy policy: {link to privacy policy}